At Sanfay Research Consulting, we are dedicated to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and communications. Our goal is to ensure transparency and compliance with data protection regulations to provide a secure and trustworthy experience.

1. Information Collection

We collect information to provide a seamless experience and improve our services. The types of data we gather include:

• Personal Information: Name, email, phone number, and address when you contact us, request information, or engage with our services.
• Project Information: Details specific to your consulting needs or research projects.
• Website Usage Data: Non-identifiable information about your interactions with our website, such as pages viewed, browser type, IP address, and usage times. This data helps us understand visitor behavior and improve our website’s performance and functionality.
• Communication Records: Emails, phone calls, and other communications for customer service and project management.

2. Use of Information

We use your data solely to deliver services effectively, personalize your experience, and keep you informed. Key purposes include:

• Providing Services: To process requests, complete projects, and offer tailored consulting services.
• Communication: To respond to inquiries, send updates, and notify you of any relevant information related to your services.
• Website Improvement: To analyze usage data and enhance the user experience on our website.
• Marketing and Updates: With your consent, we may send you occasional updates about our services, educational resources, and company news. You can opt out at any time.

3. Data Sharing and Disclosure

Sanfay Research Consulting respects your privacy and does not sell, trade, or rent your personal information to third parties. We only share your data under the following circumstances:

• Third-Party Service Providers: Trusted partners who assist in our operations, such as payment processing, data storage, or website analytics. All partners adhere to strict confidentiality agreements.
• Legal Compliance: When required by law or regulation, we may disclose personal information to comply with legal processes or protect our rights.

4. Data Security

Protecting your data is a priority at Sanfay Research Consulting. We employ a variety of security measures to prevent unauthorized access, including:

• Encryption: Securing sensitive data during storage and transmission.
• Access Control: Restricting access to personal information to authorized employees and third-party service providers.
• Regular Audits: Monitoring our systems for potential vulnerabilities and implementing updates to maintain high security standards.

5. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law. Upon project completion or at your request, we securely delete personal data and sensitive project information, unless needed for ongoing services or legal obligations.

6. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files placed on your device to gather data on site usage, improve navigation, and personalize content. You can choose to disable cookies through your browser settings; however, this may limit the functionality of certain website features.

7. Your Rights and Choices

We respect your right to control your personal information. You have the following options:

• Access and Correction: You can request access to the personal information we hold and correct any inaccuracies.
• Opt-Out: If you prefer not to receive marketing communications, you may unsubscribe at any time.
• Data Deletion: Request deletion of your data from our records, subject to our legal obligations.

8. Policy Updates

We may update our Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational adjustments. Updated versions will be posted on this page with the revision date, and significant changes will be communicated directly if they impact your rights.

Contact Us

If you have questions or concerns about our Privacy Policy or wish to exercise your data rights, please contact us at:
Email: support@sanfayresearchconsulting.com